We'll Help You Stay On-Track.
From support tickets to software tools , Customer service is important in an instant gratification world, whether they're B2B or B2C.
Everything you need.
Nothing you don't.
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Stay connected and productive wherever you go with Remote Access & Support!
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With a Remote Monitoring & Management system, you can be proactive and spot issues before your customers.
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A powerful, seamlessly integrated helpdesk with complete visibility on all aspect of your business performance!
Magitech is your one-stop shop for I.T. Help Desk Support, Cloud Services, Data Backups & Cybersecurity Solutions in Atlantic County, New Jersey!
2021 IT Help Desk Stats:
You're going to be surprised at some of these!
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82% of customers prefer voice call solutions.
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79% of consumers say that personalized customer support is more important than personalized marketing.
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US-based companies lose $62B annually as a result of poor customer service.
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Poor customer service has been linked directly to slumps in social media & website traffic!